Resident Information

Tenant and resident guides

For information about living in a Berry Brook Homes property, including repair responsibilities, the “do’s and don’ts” of being one of our residents and much more, please click on one of the links below:

Berry Brook Homes Tenant Guide for general needs accommodation

Berry Brook Homes Tenant Guide for key worker accommodation at Peach Place

Tenant satisfaction measures

Below is the Berry Brook Homes Tenant Satisfaction Measures Report.

Berry Brook Homes Tenant Satisfaction Measures Report

Housing Ombudsman Complaints Handling Self-Assessment 2025

Berry Brook Homes annual complaints performance and service improvement report 2025

Self Assessment Form 2025

LHC Complaints policy