Report a Repair

Repairs are managed on behalf of Berry Brook Homes by Wokingham Borough Council. You can request a repair in the following ways:

  • Email housingrepairs@wokingham.gov.uk
    (monitored 9 am to 5 pm Monday to Friday)
  • WBC Facebook page 
    (monitored 9 am to 5 pm Monday to Friday)
  • For non-heating repairs, contact the repairs helpdesk on: 0800 515 287
    (available 9 am to 5 pm Monday to Friday)
  • For heating-related repairs, call the heating repairs helpdesk on: 0800 389 8789
    (available 9 am to 5 pm Monday to Friday)
  • For the emergency repairs helpdesk please call: 0800 515 287
    (Outside office hours, weekends and bank holidays)

Tenant Guides

Full details of tenant and landlord responsibilities can be found in the following tenant guides:
Berry Brook Homes Tenant Guide for general needs accommodation

Berry Brook Homes Tenant Guide for key worker accommodation at Peach Place